Chase Bank Hours: Open & Close Times, Saturday & Holiday Hours by Location

Chase Bank Hours: What Branches Actually Post

Chase publishes a branch-by-branch hours list rather than a national schedule, and that list (current as of December 31, 2025, and read on October 13, 2026) is the most reliable picture of what a typical branch does. Of roughly 5,000 listings, the overwhelming majority show the same Monday to Friday lobby window.

That common window is 9:00 AM to 5:00 PM. Departures from it are small but real: a handful of branches in New York, Chicago and Cleveland close at 4:00 or 4:30 PM, and a few open at 10:00 AM on certain weekdays. Treat 9 to 5 as the default and your own branch page as the final word.

Chase Bank Hours on Saturday

Saturday is the day people check most after the standard weekday window, and it is where branches disagree the most.

In our tally of the year-end hours list, a 9:00 AM to 2:00 PM Saturday lobby was the most common pattern, roughly three branches in five. About one in four closes at 1:00 PM instead, and a minority list no Saturday lobby at all. A few show a 12:00 PM close or a full 9-to-5 Saturday. These counts come from parsing a wide PDF table, so treat them as approximate.

• Phoenix (Ahwatukee), Chicago (Jeffery Manor) and Brooklyn (New Lots) all list Saturday 9:00 AM to 2:00 PM.
• Cleveland's Karamu branch closes an hour earlier, at 1:00 PM.
• The Mesa, Arizona branch at Alma School Rd and Southern lists weekday hours only, so a Saturday trip there would be wasted.
• If you need a teller on Saturday for a cashier's check or wire, aim for the first half of the morning, well ahead of the early afternoon close.

What Time Does Chase Bank Close, and When Does It Open?

Opening time is nearly universal. Closing time is the part that moves, so the question people really need answered is how late their own branch stays open.

Opening is 9:00 AM almost everywhere. Kings Plaza in Brooklyn is one of the exceptions, opening at 10:00 AM from Monday to Thursday, which is common for mall-based branches that follow the mall's own clock.

Is Chase Open Today? A Quick Way to Check

The fastest way to answer that question is a three-step check, because a general hours snapshot can be out of date on any given day.

• Is it a Federal Reserve holiday? If so, expect the lobby to be closed (see the holiday section below).
• Is it Sunday? Chase's published list shows no Sunday lobby hours, so plan on a closed lobby.
• Otherwise open your branch's page from the locator at chase.com/locator and read today's row, including any special note posted for the day.

The live status bar near the top of this page applies a standard weekday pattern to your time zone. Use it as a starting guess, not a promise, since your branch may close earlier.

Is Chase Bank Open on Sunday?

Searches for Sunday hours are a fraction of Saturday searches, and the answer for the lobby is short.

Chase's year-end list leaves every Sunday lobby field blank, which means branches are closed that day. What stays available is self-service: ATMs, the Chase mobile app and the phone line. Chase says deposits can be made at almost any Chase ATM seven days a week.

Chase Drive-Up Hours and ATM Access

Lobby, drive-up and ATM are three separate things on a Chase branch page, and each can follow its own clock.

Chase's hours list has separate Lobby Hours and Drive Up Hours column groups, so drive-up times are recorded independently of the lobby. Many branches have no drive-up lane at all, so search the locator for your own branch before assuming one exists.

• ATMs: Chase's ATM page says you can deposit cash and up to 30 checks at once, around the clock, at almost any Chase ATM. It does not promise that every machine is available 24 hours for withdrawals, since some sit inside lobbies or vestibules.
• Contactless: eligible Chase debit cards work at ATMs with Apple Pay, Google Wallet or Samsung Wallet, while Chase credit cards are not eligible.
• After-hours problem: Chase tells customers to call the number printed on the ATM.

Chase Bank Holiday Hours for 2026 and Early 2027

Chase's own holiday schedule says its offices are generally closed on the Federal Reserve holidays below. The 2026 dates are taken from that schedule.

Chase Customer Service Phone Numbers When Branches Are Closed

When the lobby is dark, the phone and the app carry the load. Chase's contact page lists the numbers below.

• Existing accounts: 1-800-935-9935. The contact page does not state operating hours, so we can only say many third-party sites report this line is staffed around the clock.
• Online and mobile banking technical support: 1-877-CHASEPC (1-877-242-7372).
• Calling from outside the United States: 1-713-262-3300, which Chase describes as automated service available 24 hours a day, 7 days a week.
• Accessibility services: 1-855-644-4561, with operator relay calls accepted.

Chase Bank Near Me: Finding Your Branch and Its Hours

Chase counts more than 5,000 branches and more than 14,000 ATMs, so there is almost always one nearby, but the closest is not always the one open latest.

• Use chase.com/locator (the old locator.chase.com address redirects there), type your city or ZIP code and open the branch detail page.
• Compare two or three branches. A branch inside a mall or a supermarket often keeps different hours from a freestanding one.
• Look at the date of any hours you find on third-party sites; Chase's list notes it is current only to December 31, 2025.