Citibank Hours: Open & Close Times, Saturday Hours by Location

Citibank Hours: What Branch Listings Show

Citi publishes hours inside its Google Business listings and branch locator rather than as a national schedule. We read sample listings in three cities on October 13, 2026.

The most common pattern in Brooklyn and Chicago is a Tuesday to Thursday lobby of 9:00 AM to 4:00 PM, a Friday close at 5:00 PM and a short Saturday. A smaller group of branches, including most Miami ones we read and Flatbush Ave in Brooklyn, hold a plain 9:00 AM to 5:00 PM weekday. Neighborhood branches in busy retail areas can open at 10:00 AM.

Citibank Branch Hours in Brooklyn and Chicago, Branch by Branch

New York and Chicago hold some of the densest Citi networks, and the individual listings show how much a single metro can vary.

Four of the five Brooklyn branches we opened share the same Saturday window of 10:00 AM to 2:00 PM, which makes Brooklyn the most predictable place to find a Saturday teller. In Chicago the picture splits by neighborhood: South Archer Avenue and North Clark Street both run a Saturday morning that ends at 1:00 PM, but the two Loop addresses, Washington Street and Adams Street, are closed that day.

The practical lesson is that a branch's Saturday status follows its customer base. Branches in office districts lean toward Monday-to-Friday service only, while residential and shopping corridors keep a few extra hours at the weekend.

Citibank Hours Today and Is Citibank Open Now?

Whether Citibank is open right now depends on the weekday and on the specific branch, so use a quick three-step check.

• Is it a federal bank holiday? The Brooklyn and Chicago listings showed Columbus Day, Monday October 12, 2026, as a closed day, and four of the five Miami listings did too.
• Is it Tuesday to Thursday? Plan on a 4:00 PM close at many Brooklyn and Chicago branches, not 5:00 PM.
• Is it Saturday? Several branches are closed, and the ones that open run 10:00 AM to 1:00 or 2:00 PM.

The live status line at the top of this page applies one standard pattern for the whole country. Treat it as a first guess, because Citi sets hours by individual branch.

What Time Does Citibank Close and Open?

Opening times are split between 9:00 AM and 10:00 AM, and closing times between 4:00 PM and 5:00 PM.

Is Citibank Open on Saturday and Sunday?

Saturday service exists but is not guaranteed; Sunday lobbies were closed in every listing we opened.

• Open Saturday: Fulton St (Brooklyn) 10:00 AM to 2:00 PM, N Clark St (Chicago) 10:00 AM to 1:00 PM, Coral Way (Miami) 10:00 AM to 2:00 PM.
• Closed Saturday: Flatbush Ave (Brooklyn), W Washington St (Chicago) and Brickell Ave (Miami).
• Sunday: every branch listing we read showed the lobby as closed.

Downtown office-district branches tend to skip Saturday, while neighborhood branches in residential areas are the ones that keep a short Saturday window.

Citibank Customer Service Phone Number and Hours

When the lobby is closed, CitiPhone Banking is the line Citi points customers to.

• Main line: 1-800-374-9700, the number Citi lists for immediate help and for Citi Online or Citi Mobile support.
• TTY and TDD: 1-800-788-0002.
• Wire transfers and new accounts: Citi's wire transfer page uses the same 1-800-374-9700 number, with 711 or another relay service accepted for TTY.

Citibank ATMs and Fee-Free Access

ATMs are the part of Citi banking that outlasts the lobby hours.

• Citi lists more than 2,300 ATMs in over 600 Citibank branches.
• Customers also get access to more than 60,000 surcharge-free ATMs in the US, including Citi-branded ATMs in retail stores.
• Citigold waives Citi and non-Citi ATM fees, and Citi Priority lists no Citi ATM fees.
• Other account packages follow the Consumer Deposit Account Agreement for ATM usage fees.

Citi's ATM page does not say whether every machine is available 24 hours, so a vestibule machine inside a branch may follow the building's access times.

Citibank Holiday Hours for 2026

Citibank follows the federal bank holiday calendar for branch closures.

Columbus Day is the holiday most likely to catch customers out. Many people treat it as a normal Monday, yet the Brooklyn and Chicago listings we opened on October 12 marked it as a closed day with a separate holiday-hours label, and four of the five Miami listings did the same. One Miami Beach branch on Alton Road showed an ordinary 10:00 AM to 5:00 PM Monday, so branch-level exceptions exist even on bank holidays. When a holiday falls on a Saturday, as Independence Day does in 2026, the Saturday teller windows are the ones affected, and the preceding Friday can be a normal 5:00 PM close.

Citibank Near Me: Finding a Branch and Its Hours

Citi's footprint is concentrated in a handful of metro areas, so the locator is the fastest answer.

• Open Citi's Find Banks & ATMs Near Me page and search by city, address or ZIP code.
• Compare two or three nearby branches, since an office-district branch and a neighborhood branch can differ by two hours or a full Saturday.
• Read the day-by-day hours rather than the single 'open now' badge.