Capital One Hours: Open & Close Times, Saturday & Holiday Hours by Location
Capital One does not post one national schedule. The Union Square and 59th & Lexington locations in New York both list branch services from 9:00 AM to 5:00 PM Monday to Friday and 9:00 AM to noon on Saturday, and a Dallas branch was reported with a later Friday close and a 1:00 PM Saturday finish. Capital One Cafés are a separate format, described by the company as open seven days a week with extended hours, so a Café can be open when the branch counter next to it is not.

Why Capital One Hours Vary by Branch
Capital One does not keep one national schedule. Each branch sets its own lobby and drive-up hours, and Saturday hours in particular differ from branch to branch.
Based on Capital One branch locator, Capital One Cafe directories, and Federal Reserve schedule.
Typical Capital One Hours at a Glance
| Operating Factor | Typical Policy & Schedule Tendency |
|---|---|
| Typical Weekday Window | Typically 09:00 – 17:00 (Varies by location) |
| Typical Weekend Schedule | Saturdays: 09:00 – 12:00 • Sundays: Closed |
| Service Counter / Channel | Lobby hours and service counters differ between branch formats |
| Holiday Observance | Most locations closed on New Year's Day and Easter Sunday |
| Where to Confirm | Direct Search on Capital One Official Locator |
Capital One Hours: Branch Counter vs. Café
Searches for Capital One hours mix up two different kinds of location, and the answer depends on which one you plan to visit.
A traditional branch has a teller window, ATMs and Branch Ambassadors, and its hours vary by state. A Café is a lounge-style space that Capital One says is open to everyone, whether or not you bank with the company, and is described on its help page as open 7 days a week with extended hours. The company's own pages do not print a single set of Café opening times, so the location page for your Café is the only reliable source.
| Format | Verified hours statement | What you can do there |
|---|---|---|
| Union Square, New York (Café with branch) | Branch services Mon–Fri 9 AM–5 PM, Sat 9 AM–12 PM | Cashier's checks, check cashing, deposits, wires, loan payments |
| 59th & Lexington, New York (Café with branch) | Ambassador banking Mon–Fri 9 AM–5 PM, Sat 9 AM–12 PM | Same list, plus self-service card and PIN tools |
| Café, in general | Open 7 days a week with extended hours; no fixed times published | Ambassador help, debit card replacement, checkbook orders, ATM |
| Traditional branch, in general | Varies by state and by branch | Teller window, ATMs, Branch Ambassadors |
Capital One Bank Hours Today: Weekday Pattern
On an ordinary weekday, the counter hours posted by the two New York Café-and-branch locations give a useful anchor.
Both locations list 9:00 AM to 5:00 PM from Monday through Friday for in-person services such as cashier's checks and wires. A Dallas branch profiled in a neighborhood newspaper kept its lobby open until 6:00 PM on Fridays and opened at the same 9:00 AM hour, with a drive-up lane starting at 7:30 AM. That report is older, so confirm it against the branch page before relying on it.
Is Capital One Open on Saturday and Sunday?
Saturday is limited to certain locations and ends around midday, while Sunday depends on whether you mean a Café.
- Saturday at Union Square and 59th & Lexington: in-person services run 9:00 AM to 12:00 PM, so a trip after lunch would miss the counter.
- Saturday at the Dallas Preston Hollow branch: reported as 9:00 AM to 1:00 PM, an hour later than the New York pair.
- Sunday at a traditional branch: we found no branch page listing Sunday counter hours, so plan on a closed lobby.
- Sunday at a Café: Capital One says Cafés are open seven days a week, so a Café may open even when the teller window does not. Read the Café page for that day's time.
Services that need a person, such as a wire or a cashier's check, are tied to the counter hours at a Café location rather than the full Café day. Capital One's help page adds that cashier's checks can also be ordered online or in the app, or printed at a Cashier's Check Kiosk in select Cafés.
What Time Does Capital One Open and Close?
The opening bell is more predictable than the closing one, and drive-up lanes can start earlier than the lobby.
Verified New York locations open the counter at 9:00 AM and close at 5:00 PM on weekdays. The Dallas branch report suggests some locations stretch Friday to 6:00 PM and open the drive-up lane at 7:30 AM. Because Capital One keeps the number of traditional branches modest, hours are set location by location and no single answer fits all of them.
- Open earlier than 9 AM: possible at a drive-up lane or a Café, never assumed for a lobby.
- Close later than 5 PM: reported on Fridays at one Dallas branch, not confirmed nationally.
- Close earlier than 5 PM on Saturday: standard, with noon and 1:00 PM both documented.
Capital One Customer Service Hours and Phone Numbers
When the building is closed, the phone is the next option, and Capital One's own pages are specific about which number to use.
- Bank accounts: 800-655-2265, which the bank customer service page says you can call any day of the week from 8 a.m. to 11 p.m. ET.
- General contact: 1-877-383-4802, listed on the Help Center contact page so a representative can direct your call; no hours are printed there.
- Credit card servicing: 1-800-227-4825 for existing Capital One card accounts.
- Credit card calls from outside the US: 1-804-934-2001, collect.
Capital One ATM Access and Deposit Cutoffs
ATM rules matter more than lobby hours for people who deposit at odd times, and the help center spells out the timing.
- Fee-free withdrawals for checking customers at 70,000+ Capital One, MoneyPass and Allpoint ATMs, including select Target, Walgreens and CVS stores.
- Non-customers pay a $3 fee at Capital One ATMs, including those inside Cafés.
- Check deposits made by 9 p.m. ET on a business day post that day; later deposits, weekend deposits and bank-holiday deposits post the next business day.
- Cash deposits to eligible accounts have no hold time and are available the same business day.
- A 360 Checking account allows $2,000 of withdrawals per day; limits differ by account type.
Capital One's ATM page does not list ATM operating hours, so we cannot say every machine runs 24 hours. Machines inside a Café or branch lobby may follow the building's access times.
Capital One Holiday Hours: Which Days Are Bank Holidays
Capital One's bank-holiday article names the eleven standard federal holidays but does not announce branch or Café closures.
| Holiday | 2026 date | Effect on transactions |
|---|---|---|
| New Year's Day | Thursday, January 1 | Not a business day |
| Martin Luther King Jr. Day | Monday, January 19 | Not a business day |
| Presidents Day | Monday, February 16 | Not a business day |
| Memorial Day | Monday, May 25 | Not a business day |
| Juneteenth | Friday, June 19 | Not a business day |
| Independence Day | Saturday, July 4 | Falls on a Saturday; check your location for Friday |
| Labor Day | Monday, September 7 | Not a business day |
| Columbus Day | Monday, October 12 | Not a business day |
| Veterans Day | Wednesday, November 11 | Not a business day |
| Thanksgiving Day | Thursday, November 26 | Not a business day |
| Christmas Day | Friday, December 25 | Not a business day |
We found no official statement of Café hours on holidays, no Christmas Eve or New Year's Eve early close, and no Easter or Black Friday notice. Plan on closed branch counters on the dates above and check the Café page for any holiday.
Capital One Near Me: Using the Locator
The locator lists Cafés, branches, ATMs and Add Cash in Store points together, so filtering matters.
- Open locations.capitalone.com and enter a city or ZIP code.
- Use the filters to separate Capital One bank branches, Capital One Cafés, Capital One ATMs, Allpoint and MoneyPass ATMs, and Add Cash in Store spots.
- Narrow by service, such as getting a cashier's check, making a card payment or asking about auto loans.
- Open the location page and read the day-by-day hours before driving over.
Capital One says its Cafés number 60 or more across the country, and all are on the same locator, so a Café may be closer than a full branch.
Confirmed Capital One Locations by City
1 Metropolitan HubsLooking for a specific store? Select a city below for street addresses, local phone lines, and branch-specific hours:
Frequently Asked Questions About Capital One Hours
Answers to the most common customer questions regarding operating schedules, holiday policies, and weekend hours.
Two New York locations list branch services from 9:00 AM to 5:00 PM Monday to Friday and 9:00 AM to noon on Saturday. Hours differ by branch, and Cafés follow their own extended schedules.